Regional C&SP Strategic Account Program Manager

• Strategic Leader: A visionary who shapes long‑term strategy, influences senior internal and customer stakeholders, and ensures organizational

• Executive & Influential Communicator: Influentially articulates the Strategic Account Executive’s defined strategy—translating it into a clear, compelling program account plan that communicates strategic direction, business impact, and partnership value to executive stakeholders, cultivating

• Strategic Insights & Digital Excellence Uses data, digital tools, and dashboards to elevate executive visibility, identify opportunities, and support high‑value decision‑making.

• Strategic Account Vision & Roadmap
• Translate the SAE’s defined account strategy into a clear, strategic program plan that aligns internal stakeholders and guides long‑term

• Align global business units, regions, and functions around strategic priorities and required actions.

• Strategic Vision & Governance
• Apply long‑term, systems‑level thinking to select initiatives that deliver broad, sustained strategic impact.
• Establish program governance routines that support clarity, alignment, and executive decision‑making.

• Development Process Management:
• Lead development of tools, dashboards, and strategic documentation that enable consistent visibility and alignment.
• Ensure digital assets are standardized, scalable, and continuously improved.

• Continuous Improvement: Drive adoption of best practices and identify opportunities to improve consistency, predictability, and efficiency across

• Growth Initiatives: Track and support growth initiatives defined by the SAE/RKAM, including customer requested opportunities and long range

• Value Differentiation: Continuously innovate and challenge the status quo to strengthen Schneider Electric’s unique value proposition.

• Business Reviews: Own strategic and operational preparation for BR’s, ensuring clear scorecard metrics, insights, strong storytelling, and action

• Global Integration: Support integration of the account across global and regional stakeholders, promoting collaboration and knowledge

• Digital Playbook, Trackers, Teams: Document, govern, and evolve the digital account playbook that defines program governance, workflows, and

• Customer Impact & Resolution Governance: Be fully informed on customer issues, risks, and needs, ensuring accountable operational teams drive full

• Dashboards & Trackers: Build and manage strategic customer‑facing dashboards (as appropriate) that enhance transparency, provide meaningful insights, and strengthen customer intimacy.

• Account Enablement & Onboarding Leadership: Lead account onboarding for all new members of the account team and support executive

• Strategic Program Leadership & Enablement: Effectiveness in driving strategic alignment, visibility, and adoption of the Account Strategic Plan across global stakeholders—measured by clarity of governance, cross-functional engagement,

• Account Operational Plan, including stakeholder alignment, VOC integration, and the effectiveness of accountability frameworks used to drive action closure.
• Customer Impact & Resolution Governance: Impact on customer experience through strong risk governance, oversight of issue resolution by operational teams, and integration of lessons learned into strategy, EBRs/QBRs, and the global playbook.
• Promise Keepers Project Delivery: Successful delivery of 2 strategic, cross functional projects annually, with clear KPIs, outcomes, alignment from stakeholders, and measurable improvements communicated to leadership.-functional projects annually, with clear KPIs, outcomes, alignment from stakeholders, and measurable improvements communicated to leadership

• Experience: Minimum of 8 years leading large, complex, multi-geography programs or strategic initiatives.-geography programs or strategic initiatives.

• Program Management: Proven ability to develop and govern programs aligned with strategic account direction.

• Customer Facing Experience: -Facing Experience:

• Internal Network:

• Risk, Challenge & Opportunity Assessment: Skilled at identifying risks, recognizing emerging challenges, and uncovering opportunities to inform

• Strategic Acumen: Strong understanding of business and commercial terms used in strategic account planning.

• Data Driven Communication: Skilled at using data and analytics to create clear, compelling messages for internal stakeholders and customer facing

• Digital Proficiency: Strong digital fluency, including dashboards, analytics, and digital collaboration tools.

• Software Proficiency: Proficient in Smartsheet and Microsoft Suite of Products.

• Communication Skills: Exceptional communication, executive storytelling, and influencing capabilities.

• Strategic Thinking: Innovative mindset with strong strategic and long-range thinking ability.

• Organizational Skills: Highly organized with strong prioritization and time-management capabilities.

• Action-Oriented: Proactive, accountable, and able to drive outcomes through influence.

• Flexibility: Adaptability to changing priorities and complex environments.

• Collaborative Attitude: Inclusive, team-oriented approach with strong cross-functional collaboration.

• Cultural Sensitivity: Ability to work effectively across regions and diverse cultural contexts.

• Data Center Knowledge: Foundational understanding of data centers and associated systems/equipment.

• Certification (Advantageous): PMP certification preferred but not required.

• Ability to travel globally: travel requirements vary by account but may be up to 25%.

• Strategic Thinking
• Influencing
• Digital Fluency
• Cross-Boundary Collaboration
• Customer Centricit (External) Spanish Company Boiler Plate:

Schneider Electric