Email Account Manager (Klaviyo)
Sweat Pants Agency
- Guayaquil, Guayas
- Permanente
- Tiempo completo
- Own email strategy for multiple client accounts — developing monthly plans, campaign calendars, and long-term retention roadmaps
- Build and optimize automated flows — welcome series, abandoned cart, post-purchase, win-back, and lifecycle sequences in Klaviyo
- Analyze performance and report insights — translate data into actionable recommendations that improve open rates, CTR, conversions, and revenue
- Collaborate cross-functionally — work with copywriters, designers, and project managers to ensure campaigns are on-brand and on-time
- Develop advanced segmentation strategies — leverage RFM analysis, behavioral triggers, and audience insights to maximize engagement
- QA campaigns before launch — ensure flawless execution with attention to links, personalization, mobile responsiveness, and tracking
- Stay current with email marketing trends — bring fresh ideas and best practices to continuously improve our clients' programs
- 2+ years of email marketing experience, preferably in an agency, freelance, or multi-client setting
- Proficiency in Klaviyo — you've built flows, managed campaigns, and can navigate the platform confidently
- DTC/eCommerce experience — you understand the customer journey for online brands and how email drives revenue
- Track record of results — you can point to campaigns or programs where you drove measurable growth (revenue, engagement, retention)
- Strong analytical skills — comfortable with data, A/B testing, and translating metrics into strategy
- Excellent communication — clear, professional communication with clients and teammates
- Experience with SMS marketing (Klaviyo SMS, Postscript, Attentive)
- Familiarity with subscription/retention tools like ReCharge
- Knowledge of email copywriting and design principles
- Experience with project management tools like Notion, ClickUp, or Asana
- Familiarity with Slack for team communication
- Stay Curious — Always learning, testing, and improving
- Stay Humble — Open to feedback and being a good teammate
- Own It — Taking responsibility for problems, results, and processes
- Be Transparent — Open and honest communication
- Be Fearless — Thinking outside the box for big wins
- Join the team behind two INC #1 fastest-growing brands
- Work with exciting DTC and eCommerce clients across industries
- Enjoy a collaborative, remote-first environment with top marketers from around the world
- Opportunity to own strategy and make a real impact on client growth